Bought an expensive heated bathroom mirror as a replacement for one from another company that arrived broken. The other company gave such bad service, I wouldn’t use them again.

Easy to order, quick delivery, coped with my request to delay delivery due to being on holiday and despite all that the mirror arrived intact due to being well packed.

Would use again

I purchased a complete suite in September which was delivered when I was away, but due to window supply issues my builder couldn’t install it so it’s sat in the garage for months. 3 months later they started to install only to find a vital component missing.
I didn’t check off on delivery as I wasn’t there and with the stress of a total nightmare build didn’t even think about it.

When I phoned TPB this week- CHRISTMAS WEEK (!!) jon and Gavin have gone above and beyond to sort out this issue for me.

I can’t thank them enough, a truly fantastic small business that responds to its customers problem with kindness and compassion.

Thankyou so much for going out of your way to help when you had no obligation to do so as I was well outside the period for checking the delivery!

If only all companies were as helpful as this one life would be much easier.
5 star service!

Great quality, our bathroom still looks great nearly 2 years on! I initially used a discount code on my order but then seen there was a free radiator if spending over a certain amount (couldn't be done with discount code) I preferred to have the radiator and the company promptly organised this for me and sent it out. Had no issues at all and will be using them for our 2 other bathrooms when we eventually extend our home :)

Amazing quality and amazing team of people. I had ordered one of the suites and asked a few questions about the bath and told them our needs having a child with special needs. The guy picked the best bath suitable and changed it within the offer. Then shipped it quicker and cheaper than the bath shop up the street 🙈 can't complain at that! The bathroom suite was beautiful in place and great quality. We have now moved and will be ordering from Tradeprices again for our next bathroom!

We bought 3 shower trays, 3 shower surrounds and 3 toilet systems from Tradeprices.
Gavin was very helpful with all my enquiries trying to work out what we'd need for the job and when the delivery was made, it was on the day promised and everything was in perfect condition!

I cant wait to finally get the bathrooms installed now! I also bought other items from designerbathroomconcepts and that was a nightmare experience, so to have this purchase from Tradeprices go so smoothly and everything be such nice quality was a welcome experience!

The service we received from TradePrices bathrooms today was 10/10. Couldn't have been happier with how they dealt with our situation.

Gavin and his team were super helpful guiding me on my choices for our new bathroom suite. Great prices and service. Thanks again xx😊

Excellent service, thank you Tradeprices I can not recommend you enough for the exceptionally genuine honest advice you offered me, I'm so glad I listened to you, my shower suite was delivered on time as promised and I can not wait for it to be installed. You really helped me a lot. X

Wow, so pleased with Trade Price Bathrooms. I was desperate to find a sleek looking shower cubicle before Christmas and struggled to find one. I didn’t know this company existed but more so they are on our door step in Cardiff. Gavin, Tracey and Jonathan were so so helpful and nothing was too much trouble. They even hold the items in stock so nothing had to be ordered and delivery was 2 days later. The plumber installed the cubicle and said it was pretty straight forward and is solid. This shower has been used everyday for the past 2 weeks with no issues. The glass stays very clean and shiny and looks top end. At the moment I couldn’t be more pleased! Thank you guys so much, I will be back!

Such a stunning shower I can’t wait to get it in place! Really impressed with the price especially as the shower is an unusual size so it has worked really well for us!

Yes it has been delivered but I am waiting for my plumber to visit to unpack it and check it. So I cannot give a report. Its a real nuisance but he is only due to instal it in February so I am hoping he makes a special visit to check it out. Thank you for delivery so quickly.
Thanks Erica.

Route Package Protection

Excellent customer service. Thanks Gavin for your help

What a fabulous company I love my bathroom which looks so expensive and high end yet we saved a fortune on it! Besides which it is so good to be able to speak to genuine helpful people! Gavin and Tracy were not only helpful but also made me laugh!
Delivery was quick and although we had ordered the wrong item Tracy was brilliant and sorted out the issue straight away! So much so that the wrong item was collected and replaced the very next day!!

I can’t wait to order my en-suite from these guys now too!

Thanks for all of your help Tracy- you are brilliant xxx

I ordered a sliding shower door from Tradeprices bathrooms. The order was quick to arrive.
Had some issues with the order and contacted customer services as soon as I realised. Had contact with Gavin who was quick to reply and in a professional and kind manner and effectively resolved the issues.