Report Damaged/Missing Item

We are extremely sorry to hear you are having problems with your goods. We delivery your goods with the upmost care prior to being dispatched. Please do not worry as we will replace any damaged item or items as per out Terms and Conditions, so please make sure these are adhered to, before requesting a return.

In order for us to resolve the problem, please fill out the form below and we will do our best to help.

If your goods have arrived damaged, we will need images of the problem. Please attach images to this form in order for us to speed up the resolution. Please include a photograph of the goods, the problem and also of the packaging.

If you are struggling to attach them, we will email you after submitting this form and you will able to reply to that acknowledgement email with your images.

We aim to respond to any missing or damaged items within 24 hours.