Route Package Protection covers lost, stolen, and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items Route will cover.

Note: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route premium are not included.

When replacing an item, Route covers the subtotal of the order, the Route premium, shipping costs, and taxes. Route does not pay custom/duty fees.

For a detailed breakdown of Route's official insurance policy, please

See https://route.com/insurance

Get shipping notifications that give you real-time status updates on any delivery! Connect Route to any email account, and magically watch your orders make their way to your doorstep.

Add package protection at checkout and rest assured you’ll be covered in case your order gets lost, damaged, or stolen in transit. Keep your eye out for 1-Click Protect when shopping online.

Resolve any shipping issues with just a few clicks. Zero hassle, instant solves.

If something went wrong with your protected order, you can report an issue by filing a claim here.

https://claims.route.com/

Or download the Route App to easily resolve shipping issues on any protected order.

Download Route Here -